Meaningful Categories
Groups related emails into clear, human-readable categories so the investigation story is easier to review.
Features
Features built for evidence-heavy email workflows
MailTrace helps you turn messy mailbox history into meaningful categories, clear evidence timelines, key participants, unanswered requests, and review-ready reports so you can focus on what matters.
Core surfaces
Everything stays tied to the source record.
MailTrace keeps the investigation path visible from structured categories through chronology, participants, unanswered requests, and export-ready reporting.
Evidence Timeline
Builds a chronological timeline of events so you can follow what happened and when at a glance.
Source-linked Emails
Every item is linked to the original email and metadata for full context and verifiable evidence.
Participants
Identifies people and organizations involved, with their roles and email activity across the timeline.
Unanswered Requests
Highlights questions, requests, and follow-ups that haven’t been answered so nothing slips through.
Reports & Exports
Create polished reports and export your findings in formats that are easy to share and act on.
Operational sequence
From messy inbox to clear evidence
MailTrace follows a structured evidence workflow so you can move from raw mailbox history into source-linked review, chronology, and reporting.
Review sequence
Each step keeps the source record visible so email clusters, chronology, participants, unanswered requests, and reports can all be checked against the originating mailbox evidence.
1
Import Mailbox
Connect your Microsoft 365 account and securely import the emails you need.
2
Organize Evidence
Emails are assembled into meaningful categories and connected threads for faster review.
3
Review Timeline
Explore a clear timeline of events with key actions and attachments.
4
Identify Participants
See who was involved and how they contributed across the conversation.
5
Prepare Reports
Generate review-ready reports and export with evidence and context.
Workspace detail
Review surfaces built for evidence reconstruction.
Each workspace surface is designed to show what exists, how it connects, and which records support the investigation narrative.
Source-linked review
The product path stays deliberate: organize the mailbox into readable evidence clusters, check chronology and participants, then move into export-ready reporting without breaking the connection to the original email record.
Customer Onboarding
Filter
Rebecca AdamsWelcome to Acme - next steps
Daniel LeeRe: Access to onboarding portal
Rebecca AdamsOnboarding checklist
Daniel LeeRe: Dashboard setup completed
Meaningful Categories
MailTrace groups related emails into readable evidence clusters so the investigation story is easier to review, compare, and reorganize without losing the source record.
- Smart grouping of topics and threads
- Easy to review, reorganize, and customize
- Drill down to the emails that matter
Evidence Timeline
See the evidence story unfold in chronological order. Events, emails, and attachments are placed on a clear timeline for review, escalation analysis, and verification.
- Chronological view of activities and events
- Filter by date range, participants, or category
- Open any item to view full email and metadata
Timeline
Filter
May 1
10:04 AM
10:04 AM
Email sentRebecca Adams → Daniel Lee
Welcome to Acme - next steps
Welcome to Acme - next steps
May 2
10:48 AM
10:48 AM
Email repliedDaniel Lee → Rebecca Adams
Re: Access to onboarding portal
Re: Access to onboarding portal
May 3
2:10 PM
2:10 PM
Attachment sharedRebecca Adams attached onboarding-checklist.pdf
May 4
11:41 AM
11:41 AM
Email repliedDaniel Lee → Rebecca Adams
Re: Onboarding checklist
Re: Onboarding checklist
Participants
Filter
Name
Organization
Role
Emails
RA
Acme Corp
Account Manager
64
Rebecca Adams
DL
Acme Corp
Customer
52
Daniel Lee
SM
Acme Corp
Onboarding Lead
38
Sarah Mitchell
JC
Acme Corp
Support Engineer
27
James Carter
Participants & Source Records
Identify everyone involved and review their activity across the conversation. Every participant view stays linked to the original source record and the surrounding evidence trail.
- Roles and activity at a glance
- Direct links to original emails and attachments
- Complete source and metadata for verification
Reports & Exports
Turn your findings into review-ready reports with the underlying evidence still visible. Export the material in the format that best fits the operational review workflow.
- Professional reports with timeline and summaries
- Export to PDF, Excel, or CSV
- Include attachments and full email content
MailTrace Report
Customer Onboarding Review
Generated May 6, 2025
Summary
Timeline
Participants
Unanswered Requests
Top-line
Time Range: May 1 - May 7, 2025
Source Emails: 128
Participants: 12
Unanswered Requests: 5
Highlights
Onboarding checklist sent May 3, 2025.
Customer reported portal access on May 2, 2025.
Follow-up on data migration is still outstanding.
Emails by category
Trusted, secure, and built for serious work
Evidence boundary
MailTrace is designed to help users reconstruct evidence clearly, not to hide the source record behind generic summaries. Review stays tied to the original emails, metadata, and saved attachments.
Microsoft Sign-In
Sign in securely with your Microsoft 365 account. We never store your password, and access is always under your control.
Source-linked Evidence
Every item links back to the original email and metadata, ensuring a verifiable and defensible record.
Privacy-First Review
Your data stays private and secure. We follow industry best practices to protect your information.
Ready to start
Ready to turn email into evidence?
Start a workspace in minutes and see how MailTrace helps you organize evidence, verify chronology, trace participants, and prepare review-ready reports from the same source-linked record.